Data Processing Terms
Terms for providers handling customer data received through Movevia.
Last updated: 2026-09-11
1. Scope
These terms apply whenever a provider receives personal data of a customer through Movevia in order to respond to a request, run a consultation or work on an immigration case.
2. Roles
Movevia processes data as controller for the operation of the platform. The provider is an independent controller for the professional file it keeps about its own client, and is responsible for its own legal basis, notices and retention.
3. Purpose limitation
Customer data may be used only to deliver the requested service. It must not be used for unrelated marketing, sold, or shared with third parties without a lawful basis.
4. Data minimisation for documents
Providers must request identity, residence, financial, employment, criminal record or other sensitive documents only when they are actually required for the current stage of the case, and must tell the customer why each document is needed.
5. Security
Apply appropriate technical and organisational measures, restrict access to staff who need it, and do not copy customer documents to insecure locations.
6. Retention and deletion
Delete or return customer data when it is no longer needed for the service or for a statutory record-keeping obligation.
7. Breach notification
Notify Movevia through the contact form without undue delay after becoming aware of a personal data breach affecting marketplace customers, and comply with your own notification duties to supervisory authorities.
Legal information
Company registration details are not published yet. Until the operating company details are verified, please use the contact form for legal and data protection requests.